Frequently Asked Questions
How does online ordering work?Ordering from our website is easy! Simply click on the Add to cart button to add the template you are viewing to your cart, or click on the Purchase button to instantly purchase the template. How long does it take for me to download my order?How long does it take for me to download my order? Download links to your templates are sent to you by email as soon as you pay. It generally takes no more than 5 minutes for you to receive the email. How can I pay?We accept PayPal, Visa, Mastercard, American Express, E-Gold, and MoneyBookers. We also accept checks, cashiers checks, money orders, and Western Union by mail, as well as credit card orders via Fax. I lost all of my templates. How can I download them again?Log in to your customer account and request a download extension for one of your previous orders. Once the extension has gone through, you can download the templates from that order. When I purchase a template, what exactly will I be downloading?After making a purchase, your template will be made available to you as a ZIP archive file. ZIP files are "archives" in that they contain other files, and are usually compressed to not only save disk space but also speed up file transfers. "Unzipping" utilities are used to extract and decompress the files contained in a ZIP archive, and are available on all operating systems and computer architectures. Can I change the pictures, photos, etc. that are shown in your templates?Yes, you can change any of the pictures shown in our templates. For most of the images, such as small photos and pictures, you can simply swap them out for your own images. For other images, such as those integrated into the design of the site, you can use an image editor such as Paint Shop Pro or Adobe Photoshop to change them. |
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